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Even if you choose to get a refund on the same day, they'll put you off for seven days and tell you that you can't get a refund for more than seven days. It's pure fraud, and the service is not good enough to get a refund.
Had a 6 day trial and turned off auto renew on day 1 as connection is very unstable. Come day 6, I was charged for a full year and they say there is no refund. Very tricky and sneaky company! Spoke to PayPal but they say there’s no proof I turned it off via the APP. If you must trial this FlowVPN, make sure to cancel payments via PayPal ASAP. As for this VPN, you just have to keep changing countries and turn it off and on every so often as it is pretty unstable. Very unhappy that the APP states you can turn auto renew (as long as it’s more than 24 hours before end of trial) but the freaking button is useless. Total scam company! Be very careful. Even if you contact them on day 6 when they take your money, it’s too late, no refunds allowed.
I really appreciate it to be able to be used in China... Many are not. Recently the network access restrictions( the notoriously high Great Firewall) was strengthened again, seems like, many VPNs are not able to connect, even the very high-ranking ones( for couple of days at least, can't tell exactly, may differ for users). This one works for all these days (when I started to use), though by IPsec( some times IKEv2). Connection is stable, speed may varies. Their protocol options are openVPN, IPsec, SSH. And mobile app is available. As far as I can see. Will keep it as another choice in case.